YouTube Live Troubleshooting Guide 

FOR DESKTOP USERS

Test that your download rate higher than the video stream rate. HD requires at least 2Mbps.

To test your internet speeds, try http://testmy.net/

If your internet speed is fast enough but you are still experiencing playback issues, please contact the AV Team in the contact box.

FOR MOBILE USERS

Test that your download rate higher than our video stream rate. 

App store links:

Make sure your YouTube App is up to date. 

 

Feedback form

If you are still experiencing issues, please report your issue and provide as much detail as you can.  

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